CURRENT PREORDER UPDATES:
- K9 Sportsacks and Custom Name Patches have arrived - if you have not contacted us to arrange pickup/delivery, please do so soon!
- Official Dog Walking Gear has shipped and should arrive ON TIME for May 9 delivery! Thanks for your orders!
- Stylish Hound preorders are due May 9 and should arrive ON or AFTER June 11.
Effective May 4, 2021: All Preordered items are FINAL SALE unless defective/damaged upon delivery. Please contact us for assistance with sizing prior to placing your preorder.
A NOTE ON PREORDERS:
Due to the uncertainty of the retail industry at this time, Updog has taken advantage of a great PREORDER system for some of our stock.
Offering certain collections on a preorder basis guarantees that our pupstomers will be able to purchase all the items they want in the styles and sizes they need, without worrying about us selling out before they can checkout.
It allows us to only order inventory that we are certain will sell, which takes a lot of risk and guesswork out of our shopping. This ensures we won't be saddled with surplus products, and that we can in turn use our sales to bring in more of the brands you love!
HOW IT WORKS:
When you are browsing a PREORDER Collection, please note the EXPECTED ARRIVAL DATE in bold at the top of the item page, and select your pickup/delivery date accordingly.
Add your preordered items and all other items to your cart, and checkout.
Once your preordered item is in our hands, we will contact you to confirm your pickup or delivery!
Please note: if there are ANY PREORDER ITEMS in your order, all items will be delivered at one time, once the preorder items have arrived.
If you need a certain item in your cart sooner than the preorder delivery window allows, please checkout in two separate transactions, or message us to see if we can arrange a two-part pickup. We don't mind!
Thanks for pivoting with us, and allowing us to serve you and your dog as best we can!